{"id":13,"date":"2022-02-21T16:01:37","date_gmt":"2022-02-21T16:01:37","guid":{"rendered":"https:\/\/www.scopellorent.com\/?page_id=13"},"modified":"2025-03-14T15:31:46","modified_gmt":"2025-03-14T14:31:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.scopellorent.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Do you have doubts about rental methods? Below you will find the answers<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"noleggio\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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FAQ about<\/span> Vehicle<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I also access the ZTL area?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

It is forbidden to circulate or park within the restricted traffic zones without an adequate pass.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIf there are fines, who pays them?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In the event that the renter incurs administrative sanctions for violating the highway code, he will be directly responsible. If the violation cannot be reported directly to the driver of the vehicle, the leasing company will communicate his data to the competent Administrations for the correct forwarding of the fine.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I have to return the car or scooter with a full tank of fuel?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The vehicle must be returned with the same fuel level found at the time of collection.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens if I return the vehicle late?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In the event of returning the vehicle beyond the time limits established in the contract, you will be required to pay an additional cost estimated at one rental day.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat should I do if I lose the vehicle keys?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If you lose your keys you must contact our customer service immediately<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tThe vehicle suffered a breakdown. How can I ask for assistance?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In the event of a breakdown you can contact our customer service who will activate the roadside assistance service<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I return the vehicle when the rental office is closed?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Any return of the vehicle in places or times different from what is established in the contract must necessarily be agreed with our staff.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat does the price of the scooter include?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
In addition to taxes and VAT, the price includes unlimited mileage, RCA insurance,<\/span>approved helmets, guaranteed roadside assistance and of course the replacement of the scooter in case of faults.<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the use of a helmet mandatory?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
The use of a helmet is mandatory for both the driver and the passenger. In the event of seizure of the vehicle by the public authority due to non-use of the helmet, the customer will also be charged the rental rate relating to the days of non-use.<\/div><\/div><\/div><\/div><\/div><\/div>

\u00a0<\/p><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich roads can I travel on while driving your scooters?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
As established by art. 175 of the Highway Code, circulation on motorways and main extra-urban roads is permitted for all motorcycles with a displacement greater than 120 cc (6kW if they are electric) with some restrictions:<\/div>
The driver must be an adult and have a category A, B or higher driving licence; alternatively, he\/she must have had an A1 or A2 driving licence for at least 2 years.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

\u00a0<\/p><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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FAQ about <\/span> Scopello Rent<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAs soon as I arrive at Palermo or Trapani airport, where can I collect the car?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You will find one of our operators waiting for you in the Arrivals area<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to make a reservation?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

It is possible to book our vehicles via our website or by contacting our operators by telephone<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I change or cancel my booking?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Any modification <\/span>of the booking is possible only after consulting our operators, who, once the feasibility of the request has been verified, will send a new booking confirmation.
The cost of any cancellation of the booking amounts to 100% of the deposit paid if communicated within 15 days from the rental start date.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens if I don't show up to collect the booked vehicle?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In the absence of communications the reservation will be canceled and the deposit paid will be retained.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat documents to present for car or scooter rental?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

To drive our vehicles, an identity card and driving license B are required. In the event that the driver is of non-EU nationality, an international driving license is also required.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I rent without a credit card?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

It is also possible to rent without a credit card<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the payment methods?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

It is possible to pay by cash or by debit\/credit cards (Visa, Mastercard, ect.)<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow is payment made?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A deposit will be required at the time of booking while the balance will be paid at the time of collection<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

FAQ Hai dei dubbi sulle modalit\u00e0 di noleggio? Qui sotto trovi le risposte FAQ sul Veicolo Posso accedere anche in zona ZTL? E\u2019 vietato circolare o [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Scopello Rent<\/title>\n<meta name=\"description\" content=\"Risposte alle domande pi\u00f9 frequenti relative al noleggio di Scopello Rent e ai nostri veicoli: auto e scooter\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scopellorent.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Scopello Rent\" \/>\n<meta property=\"og:description\" content=\"Risposte alle domande pi\u00f9 frequenti relative al noleggio di Scopello Rent e ai nostri veicoli: auto e scooter\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.scopellorent.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Scopello Rent\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/people\/Scopello-Rent\/100091729280885\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-14T14:31:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.scopellorent.com\/wp-content\/uploads\/2024\/04\/smile_y.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.scopellorent.com\\\/faq\\\/\",\"url\":\"https:\\\/\\\/www.scopellorent.com\\\/faq\\\/\",\"name\":\"FAQ - 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